Ohio Department of Job and Family Services Alerts SNAP Recipients to Protect Against Fraud

As the holiday season approaches, the Ohio Department of Job and Family Services (ODJFS) is urging Ohioans receiving Supplemental Nutrition Assistance Program (SNAP) benefits to

take steps to safeguard their accounts. With a rise in fraudulent activity, particularly in Cuyahoga County, SNAP recipients are advised to be vigilant in protecting their benefits.

“Criminals continue to prey on vulnerable Ohioans who rely on food assistance to supplement their monthly grocery costs,” said ODJFS Director Matt Damschroder. “By staying informed and taking simple precautions, recipients can reduce the risk of fraud.”

Understanding Skimming and How to Protect Yourself
One prevalent method of fraud is skimming, in which a hidden device is installed at point-of-sale card readers to steal EBT card information. Criminals can then use this information to make unauthorized purchases, leaving recipients without access to their funds.

ODJFS recommends these steps to protect SNAP benefits:

• Secure Your Benefits: Use the ConnectEBT app to monitor your account and enable card lock features for added security.
• Update Your PIN Regularly: Create a unique PIN that is difficult to guess and change it monthly.
• Guard Your Information: Never share your card number or PIN, and always shield the keypad when entering your PIN.
• Inspect Card Readers: Examine point-of-sale devices for signs of tampering before using them.

What to Do If You Suspect Fraud
SNAP recipients who notice unusual activity or have had their benefits stolen should contact their local County Department of Job and Family Services for assistance. Victims may be eligible for reimbursement of stolen benefits.

By the Numbers
From October 1, 2022, to December 1, 2024, ODJFS issued $12.6 million in reimbursements to more than 25,000 Ohioans who experienced SNAP fraud.
For more information and resources, visit ODJFS SNAP Assistance or contact ODJFS directly.